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Product Management Design Question: Natural disaster response feature with AI-driven information verification

Asked at Amazon

15 mins

Build a new feature for natural disasters.

Product Design Hard Member-only
Problem Solving User Empathy Feature Prioritization Tech Emergency Services Public Safety
Feature Development AI Integration Product Design User Safety Disaster Response

Introduction

Building a new feature for natural disasters is a critical task that can have a significant impact on people's lives and safety. I'll approach this challenge by first understanding the context, identifying key user segments, analyzing pain points, and then proposing innovative solutions. Let's dive in.

Tip

Does this approach sound good? I'd like to confirm before we proceed.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case?

Why it matters: This helps frame the solution within company constraints and existing resources. Expected answer: Yes, it's for a major tech company's product. Impact on approach: I'd leverage existing company resources and align with the current product suite.

  • Given the broad nature of natural disasters, I'm assuming we're looking at a global solution. Is that correct, or should we focus on a specific region?

Why it matters: This affects the scale of the solution and potential localization needs. Expected answer: Global solution with potential for regional customization. Impact on approach: I'd design a scalable solution with adaptable features for different types of disasters and regions.

  • Are we working with any specific time or resource constraints for this feature development?

Why it matters: This helps in prioritizing features and setting realistic goals. Expected answer: 6-month development cycle with a dedicated team. Impact on approach: I'd focus on high-impact features that can be delivered within this timeframe.

  • Do we have any existing user research or data insights related to natural disasters that we can leverage?

Why it matters: This informs our understanding of user needs and behaviors during disasters. Expected answer: Some data from previous disaster response efforts, but limited specific user research. Impact on approach: I'd propose conducting targeted user research to fill knowledge gaps.

Propose the Goal

Given our company's focus on connecting people and providing information, I believe the goal is to create a feature that enhances safety and communication during natural disasters. Does this align with your vision?

Define the Scope

Should we focus on a multi-purpose disaster response feature that can be adapted to various types of natural disasters?

Based on the answers, I'll assume we're developing a global, multi-disaster response feature for our existing platform, with a 6-month development timeline and some existing data to build upon.

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