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Product Management Metrics Question: Defining success for Depop's product recommendation algorithm

Asked at Depop

12 mins

how would you define the success of depop's product recommendation algorithm?

Product Success Metrics Medium Member-only
Metric Definition Data Analysis Strategic Thinking E-commerce Fashion Social Commerce
User Engagement E-Commerce Data Analysis Product Metrics Recommendation Systems

Introduction

Defining the success of Depop's product recommendation algorithm is crucial for optimizing user experience and driving business growth. To approach this product success metric problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Depop's product recommendation algorithm is a core feature of their social shopping platform, designed to enhance user engagement and drive sales by suggesting relevant items to users based on their browsing history, likes, and purchases.

Key stakeholders include:

  • Users (buyers): Seeking personalized, relevant product recommendations
  • Sellers: Aiming for increased visibility and sales of their items
  • Depop: Focused on increasing platform engagement, transactions, and revenue

User flow:

  1. User logs in and browses the app
  2. Algorithm analyzes user behavior and preferences
  3. Personalized recommendations are displayed in various sections (e.g., "For You," "Similar Items")
  4. User interacts with recommendations, potentially leading to purchases

The recommendation algorithm aligns with Depop's broader strategy of creating a community-driven marketplace that combines social media elements with e-commerce. It's crucial for user retention and increasing the average order value.

Compared to competitors like Poshmark or ThredUp, Depop's algorithm needs to balance trendy, fashion-forward recommendations with personalization, catering to its younger, style-conscious user base.

Product Lifecycle Stage: The recommendation algorithm is in the growth stage, continuously evolving to improve accuracy and user engagement as the platform expands its user base and product offerings.

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