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Product Management Design Question: News aggregation service tailored for elderly users with accessibility features

Design a news aggregation service specifically tailored for the elderly market.

Product Design Medium Member-only
User Segmentation Problem Prioritization Solution Ideation Media Technology Healthcare
User Experience Product Design Accessibility News Aggregation Elderly Market

Introduction

Designing a news aggregation service tailored for the elderly market presents a unique opportunity to address the information needs of a growing demographic. This challenge requires careful consideration of the specific needs, preferences, and limitations of older adults when it comes to consuming news. I'll approach this by first clarifying our objectives, then analyzing the market and user segments, identifying pain points, and finally proposing and evaluating solutions.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or are we approaching this as a new standalone service?

Why it matters: This helps frame the solution within existing constraints or as a greenfield project. Expected answer: It's a new standalone service. Impact on approach: We'll need to consider building from scratch, including tech stack decisions and potential partnerships.

  • Given the focus on the elderly market, I'm assuming we're looking at a more established tech company with resources to support this demographic. Is that correct?

Why it matters: It influences our approach to user acquisition and support. Expected answer: Yes, it's for an established tech company. Impact on approach: We can leverage existing resources for marketing and customer support.

  • Are there any specific time or resource constraints we should be aware of for this project?

Why it matters: Helps prioritize features and set realistic goals. Expected answer: We have 6 months and a team of 10 to launch an MVP. Impact on approach: We'll need to focus on core features and potentially phase our rollout.

  • Do we have access to any existing research or data insights about news consumption habits of the elderly?

Why it matters: Informs our understanding of user needs and behaviors. Expected answer: We have some general market research, but nothing specific to our target audience. Impact on approach: We'll need to conduct targeted user research early in the process.

Propose the Goal

Given our focus on serving the elderly market with a news aggregation service, I believe our goal should be to create an accessible, easy-to-use platform that keeps older adults informed and engaged with current events, while addressing their specific needs and preferences. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on creating a mobile app, a web platform, or both? Given our target demographic, I'm inclined to suggest we start with a web platform for easier access on larger screens, but I'd like to confirm this direction.

Based on your answers, I'll make the following assumptions for the rest of the solution:

  1. We're creating a new standalone news aggregation service.
  2. We have the resources of an established tech company.
  3. We're working with a 6-month timeline and a team of 10 for the MVP.
  4. We'll need to conduct our own user research specific to the elderly market.
  5. We'll focus initially on a web platform, with mobile as a potential future expansion.

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