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Product Management Success Metrics Question: Designing and measuring success of an iron for blind users

How would you design an iron for a blind person?

Product Success Metrics Hard Member-only
Metric Definition Strategic Planning Inclusive Design Consumer Electronics Assistive Technology Home Appliances
User Experience Accessibility Design Product Success Metrics Hardware Product Management

Introduction

Designing an iron for a blind person presents a unique challenge that requires careful consideration of product success metrics. To approach this problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives.

Step 1

Product Context (5 minutes)

The product we're designing is a specialized iron tailored for visually impaired users. This adaptive appliance aims to provide independence and safety in daily tasks for blind individuals. Key stakeholders include:

  1. Blind users: Primary motivation is to safely and effectively iron clothes independently.
  2. Caregivers: Seek to support blind individuals' autonomy while ensuring safety.
  3. Manufacturers: Need to produce a cost-effective, reliable product that meets safety standards.
  4. Retailers: Want to offer inclusive products and expand their customer base.

User flow:

  1. Setup: User plugs in the iron and selects appropriate settings.
  2. Ironing: User navigates the fabric, smoothing wrinkles while avoiding burns.
  3. Storage: User safely stores the iron after use.

This product aligns with our company's broader strategy of creating inclusive household appliances. While competitors offer basic talking irons, our goal is to create a more comprehensive solution that addresses multiple aspects of the ironing process for blind users.

Product Lifecycle Stage: We're in the development stage, focusing on prototyping and user testing to refine our design before moving to manufacturing.

Hardware considerations:

  • Manufacturing: Emphasis on tactile indicators and heat-resistant materials
  • Supply chain: Sourcing specialized components for audio feedback and safety features
  • Service infrastructure: Developing a support system for product maintenance and user training

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