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Product Management Technical Question: Explaining APIs to non-technical stakeholders using simple analogies

Asked at Google

15 mins

Explain APIs to a five-year-old.

Product Technical Medium Member-only
Communication Technical Knowledge Simplification Software Development E-commerce Cloud Services
Technical Communication Stakeholder Management Simplification API Concepts

Explaining APIs to a Five-Year-Old: A Technical Product Manager's Approach

Introduction

As a Technical Product Manager, explaining complex concepts like APIs to non-technical stakeholders is a crucial skill. The challenge here is to break down a sophisticated technical concept into simple, relatable terms that a five-year-old can understand, while still maintaining the essence of what an API does. This exercise also ties into broader product goals of improving user experience and fostering better communication between technical and non-technical team members.

I'll approach this explanation in several steps, starting with a simple analogy, then gradually introducing more technical concepts in child-friendly terms. I'll also consider how this explanation could be adapted for different learning styles and provide some interactive elements to reinforce understanding.

Tip

Remember to use concrete examples and visual aids when explaining technical concepts to children or non-technical adults.

Step 1

Clarify the Technical Requirements (3-4 minutes)

Before diving into the explanation, I'd like to clarify a few points to ensure my approach aligns with your expectations:

  • Looking at the context of this explanation, are we focusing purely on web APIs, or should I include other types of APIs as well?

Why it matters: This will help me tailor the examples and analogies I use. Expected answer: Focus on web APIs, as they're most common in our industry. Impact on approach: I'll use internet-related examples in my explanation.

  • Considering the "five-year-old" audience, are we literally talking about a child, or is this a metaphor for a completely non-technical adult?

Why it matters: This affects the level of abstraction and the types of analogies I'll use. Expected answer: It's a metaphor for explaining to non-technical stakeholders. Impact on approach: I'll use slightly more sophisticated analogies while keeping the language simple.

  • In terms of technical depth, how far should we go beyond the basic concept? Should we touch on concepts like REST or JSON?

Why it matters: This helps me gauge how much technical detail to include in the explanation. Expected answer: Stick to the basics, but you can mention these terms if relevant. Impact on approach: I'll focus on the core concept but briefly introduce these terms if appropriate.

  • Are there any specific industry examples or use cases you'd like me to incorporate into the explanation?

Why it matters: This allows me to make the explanation more relevant to our specific context. Expected answer: E-commerce examples would be particularly relevant. Impact on approach: I'll use e-commerce scenarios in my analogies and examples.

Assuming these points are clarified, I'll proceed with my explanation based on the following assumptions:

  1. We're primarily focusing on web APIs.
  2. The "five-year-old" is a metaphor for non-technical stakeholders.
  3. We'll stick to basic concepts but can mention technical terms if relevant.
  4. We'll use e-commerce examples where possible.

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