Introduction
Designing a Facebook product for charitable giving is an exciting opportunity to leverage the platform's massive user base and social connectivity for social good. I'll approach this challenge by first clarifying our objectives, then analyzing user segments and pain points before proposing and prioritizing solutions. Let's dive in.
Step 1
Clarifying Questions (3 minutes)
Why it matters: This helps frame the solution within Facebook's constraints and resources. Expected answer: Yes, we're designing for Facebook's platform. Impact on approach: We'll leverage Facebook's existing features and user base.
Why it matters: This affects our user segmentation and feature prioritization. Expected answer: Let's focus on individual users for now. Impact on approach: We'll design features that encourage and facilitate individual giving.
Why it matters: This informs our understanding of user behavior and potential pain points. Expected answer: We have some high-level data, but nothing specific to charitable giving on the platform. Impact on approach: We'll need to make some assumptions and propose user research.
Propose the Goal
Given Facebook's focus on connecting people and building communities, I believe our goal should be to increase charitable giving among Facebook users by making it a seamless, social, and rewarding experience. Does this align with your vision?
Define the Scope
For this product design challenge, should we focus on integrating charitable giving features into the main Facebook app, or consider it as a standalone product within the Facebook ecosystem?
Based on your answers, I'll assume we're designing an integrated charitable giving feature for individual users within the main Facebook app, with the goal of increasing overall charitable donations through the platform.
Tip
I'll take a moment to organize my thoughts before moving on to the next step.
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