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Product Management Design Question: Facebook interface mockup showing charitable giving features

Asked at Meta

15 mins

Design a Facebook product for charitable giving.

Product Design Medium Member-only
User Segmentation Problem Prioritization Solution Design Social Media Non-profit Fintech
User Experience Facebook Product Design Social Impact Charitable Giving

Introduction

Designing a Facebook product for charitable giving is an exciting opportunity to leverage the platform's massive user base and social connectivity for social good. I'll approach this challenge by first clarifying our objectives, then analyzing user segments and pain points before proposing and prioritizing solutions. Let's dive in.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm assuming we're working within Facebook's existing ecosystem. Is that correct?

Why it matters: This helps frame the solution within Facebook's constraints and resources. Expected answer: Yes, we're designing for Facebook's platform. Impact on approach: We'll leverage Facebook's existing features and user base.

  • Are we focusing on individual users, non-profit organizations, or both as our primary users for this charitable giving product?

Why it matters: This affects our user segmentation and feature prioritization. Expected answer: Let's focus on individual users for now. Impact on approach: We'll design features that encourage and facilitate individual giving.

  • Is there any existing data on Facebook users' charitable giving habits or preferences we can leverage?

Why it matters: This informs our understanding of user behavior and potential pain points. Expected answer: We have some high-level data, but nothing specific to charitable giving on the platform. Impact on approach: We'll need to make some assumptions and propose user research.

Propose the Goal

Given Facebook's focus on connecting people and building communities, I believe our goal should be to increase charitable giving among Facebook users by making it a seamless, social, and rewarding experience. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on integrating charitable giving features into the main Facebook app, or consider it as a standalone product within the Facebook ecosystem?

Based on your answers, I'll assume we're designing an integrated charitable giving feature for individual users within the main Facebook app, with the goal of increasing overall charitable donations through the platform.

Tip

I'll take a moment to organize my thoughts before moving on to the next step.

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