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Product Management Design Question: Facebook fundraising platform with AI-powered cause discovery and trust features

Asked at Meta

15 mins

You are the product manager at Facebook. Build a product to raise money for causes, considering there is no existing Facebook product for this.

Product Design Hard Member-only
Product Strategy User Segmentation Feature Prioritization Social Media Nonprofit Fintech
Social Media User Engagement Product Design Fundraising Philanthropy

Introduction

As the product manager at Facebook, I'm tasked with building a product to raise money for causes. This is an exciting opportunity to leverage Facebook's massive user base and social connectivity for philanthropic purposes. I'll approach this challenge by first clarifying our objectives, then analyzing user segments and pain points, before proposing and prioritizing solutions. Let's dive in.

Tip

Does this approach sound good? I'd like to confirm before we proceed.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this would be integrated into Facebook's existing ecosystem. Is that correct?

Why it matters: Helps frame the solution within Facebook's existing infrastructure and user base. Expected answer: Yes, it should be part of Facebook's platform. Impact on approach: We'd leverage existing Facebook features and align with current product suite.

  • I'm assuming we have access to Facebook's vast user data and social graph. Is this a fair assumption?

Why it matters: Determines the level of personalization and targeting we can achieve. Expected answer: Yes, we have access to user data within privacy constraints. Impact on approach: We can create highly targeted and personalized fundraising campaigns.

  • Are there any specific types of causes we should focus on, or should it be open to all legitimate charitable causes?

Why it matters: Helps define the scope and potential partnerships. Expected answer: Open to all legitimate causes, but with a vetting process. Impact on approach: We'd need to design a system for cause verification and categorization.

Propose the Goal

Given Facebook's focus on connecting people and building communities, I believe the goal is to create a seamless, engaging platform that empowers users to easily raise money for causes they care about while leveraging their social networks. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on peer-to-peer fundraising features, or should we also include direct donations to organizations?

Based on the answers, I'll assume we're building an integrated fundraising platform within Facebook, leveraging user data and social connections, open to all verified causes, with a focus on both peer-to-peer and direct donation capabilities.

Tip

I'll take a moment to organize my thoughts before moving to the next step.

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