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Product Management Improvement Question: Facebook location features enhancing user experience while respecting privacy

Asked at Meta

15 mins

What Facebook products can be improved by showing location information? How?

Product Improvement Medium Member-only
Product Strategy User Experience Design Data Privacy Social Media Local Discovery Mobile Apps
User Engagement Privacy Product Improvement Social Networking Location-Based Features

Introduction

Facebook's suite of products offers numerous opportunities for location-based improvements. I'll explore how integrating location information can enhance user experience, engagement, and functionality across various Facebook offerings. My approach will focus on identifying key products, analyzing user segments, pinpointing pain points, and proposing innovative solutions that leverage location data effectively.

Step 1

Clarifying Questions (5 mins)

Before diving into potential improvements, I'd like to ask a few clarifying questions:

  • What specific privacy concerns or regulations should we consider when implementing location-based features?

  • Why this matters: Privacy is crucial for user trust and compliance.
  • Hypothetical answer: We must adhere to GDPR and CCPA, ensuring opt-in consent for location sharing.
  • Impact: This will guide our approach to data collection and usage in proposed solutions.
  • Are there any current location-based features in Facebook products that aren't performing well?

  • Why this matters: Identifies areas for improvement and lessons learned.
  • Hypothetical answer: Check-ins on Facebook have seen declining usage over the past year.
  • Impact: We'll focus on more innovative and user-centric location applications.
  • What are our key business objectives for incorporating more location information?

  • Why this matters: Aligns product improvements with company goals.
  • Hypothetical answer: Increase user engagement and provide more targeted advertising opportunities.
  • Impact: We'll prioritize solutions that drive engagement and create value for advertisers.
  • How does our location data accuracy compare to competitors like Google or Snapchat?

  • Why this matters: Identifies our competitive position and technical capabilities.
  • Hypothetical answer: Our accuracy is comparable but slightly behind Google in some regions.
  • Impact: We'll need to consider improving our location technology alongside new features.

Based on these hypothetical answers, I'll assume that we have robust location data capabilities but need to focus on user-centric, privacy-compliant features that drive engagement and provide value to both users and advertisers.

Tip

I'd like to take a brief moment to organize my thoughts before moving on to the next step.

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