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Product Management Design Question: Facebook entering travel market with social planning tool

Asked at Meta

15 mins

Facebook decides to enter the travel market. As a PM how would you design a product?

Product Design Hard Member-only
Product Strategy Market Analysis User Segmentation Social Media Travel Technology
User Experience Travel Industry Product Design Social Networking Market Entry

Certainly, I'll approach the product design question for Facebook entering the travel market using the framework you've provided. Here's my detailed response:

Introduction

Facebook's decision to enter the travel market presents an exciting opportunity to leverage its vast user base and social networking capabilities. As we design this product, we'll need to consider how to integrate travel features seamlessly into the existing Facebook ecosystem while addressing unique challenges in the travel industry.

Tip

Does this approach align with your expectations? I'd be happy to adjust if needed.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking we're designing this product within Facebook's existing ecosystem. Is that correct?

Why it matters: This helps frame the solution within Facebook's constraints and resources. Expected answer: Yes, we're working within Facebook's platform. Impact on approach: We'll leverage existing Facebook features and user data.

  • Given Facebook's focus on connecting people, I assume the primary goal is to enhance social connections through travel. Is this aligned with the company's vision?

Why it matters: Ensures our solution aligns with Facebook's core mission. Expected answer: Yes, that's a key aspect, but also consider monetization opportunities. Impact on approach: We'll balance social features with revenue-generating potential.

  • Are there any specific time or resource constraints for this project?

Why it matters: Helps prioritize features and set realistic goals. Expected answer: We have 12 months and a dedicated team of 20 engineers. Impact on approach: We'll focus on an MVP with core features for initial launch.

  • Has Facebook conducted any user research or gathered data insights specific to travel behaviors on the platform?

Why it matters: Informs our understanding of user needs and preferences. Expected answer: Yes, we have some preliminary data on travel-related posts and interactions. Impact on approach: We'll use this data to guide our initial feature set and targeting.

Propose the Goal

Given Facebook's focus on connecting people and monetizing through advertising, I believe the goal is to create a travel product that enhances social connections while providing new advertising opportunities for travel-related businesses. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on creating a comprehensive travel planning and booking platform within Facebook, or start with a more targeted feature set, such as travel recommendations based on friends' experiences?

Based on the answers, I'll assume we're designing a travel feature set within Facebook's existing platform, focusing on social aspects of travel planning and creating new advertising opportunities, with a 12-month timeline for initial launch.

Tip

I'll take a moment to organize my thoughts before moving to the next step.

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