Introduction
Google Calendar is a widely used digital calendar and scheduling tool. To improve it, we need to consider its current features, user base, and potential areas for enhancement. I'll analyze the product, identify key user segments and pain points, propose solutions, and outline metrics for measuring success.
Step 1
Clarifying Questions (5 mins)
Why this matters: Understanding the main use cases helps focus our improvement efforts. Hypothetical answer: Scheduling personal and professional events, managing team calendars, and integrating with other Google services. Impact: This will guide our pain point analysis and solution generation.
Why this matters: Knowing existing features prevents redundant suggestions and highlights improvement areas. Hypothetical answer: Event creation, sharing, reminders, integration with Gmail and Google Meet, and mobile app availability. Impact: This information will help identify gaps in functionality and potential areas for enhancement.
Why this matters: Understanding the competitive landscape helps in identifying areas where Google Calendar can differentiate itself. Hypothetical answer: Microsoft Outlook offers better integration with Office suite, while Apple Calendar provides seamless integration with iOS devices. Impact: This insight will inform our solution generation to ensure we're offering unique value.
Why this matters: This metric provides a baseline for improvement and highlights potential problem areas. Hypothetical answer: The current user satisfaction rate is 75%, with lower scores in areas of advanced scheduling and customization. Impact: This will help prioritize our improvement efforts and set measurable goals.
Based on these hypothetical answers, I'll assume that we're focusing on improving Google Calendar for professional users, with an emphasis on advanced scheduling features and customization options.
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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