Certainly, I'll approach the Google Pay budgeting feature design question using the framework you've outlined. Here's my detailed response:
Introduction
As a new PM at Google Pay, I'm tasked with designing a budgeting feature. This involves creating a tool within the existing Google Pay ecosystem that helps users manage their finances more effectively. I'll approach this by understanding user needs, analyzing the market, and proposing a solution that aligns with Google Pay's objectives.
Tip
Does this sound good? I'd like to confirm if this aligns with your expectations before we dive deeper.
Step 1
Clarify Questions (3 minutes)
- Why: This helps focus our efforts on known issues or opportunities.
- Hypothetical answer: "We've noticed younger users, particularly millennials, struggling with budget management."
- Impact: This would guide our user segment selection and pain point analysis.
- Why: Aligns our solution with Google Pay's strategic objectives.
- Hypothetical answer: "Our focus is on improving user retention and engagement."
- Impact: Influences feature prioritization and success metrics.
- Why: Ensures our solution is feasible within the current system.
- Hypothetical answer: "We have access to transaction data but limited ability to connect with external financial institutions."
- Impact: Shapes the scope and complexity of our proposed solutions.
Propose the Goal
Given Google's focus on user-centric solutions and the hypothetical answers, I believe the goal is to create a budgeting feature that enhances user engagement and retention by providing valuable financial insights and management tools. Does this align with your vision?
Define the Scope
For this product design challenge, should we focus on creating a budgeting feature specifically for personal finance management within Google Pay? I'll assume we're targeting individual users rather than businesses, and that we're looking at a mobile-first solution integrated into the existing Google Pay app.
Tip
I'll take a moment to organize my thoughts before moving to the next step.
Based on these assumptions, let's proceed with the design process.
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