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Pricing
Product Management Improvement Question: Enhancing food packaging for longer freshness in delivery context

How can Rebel Foods enhance the packaging of Faasos wraps to keep them fresher for longer?

Product Improvement Medium Member-only
Problem Solving User-Centric Design Data Analysis Food Delivery Quick Service Restaurants Packaging
Product Improvement Customer Experience Innovation Sustainability Food Packaging

Introduction

To enhance the packaging of Faasos wraps for longer freshness, we need to consider multiple factors including material science, user behavior, and environmental impact. I'll approach this challenge systematically, focusing on user needs, technical solutions, and business implications.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking about the current shelf life of Faasos wraps. Could you provide information on the average time between preparation and consumption, and what's considered an acceptable freshness period?

Why it matters: Determines the scope of improvement needed and sets a baseline for our solutions. Expected answer: Wraps typically stay fresh for 2-3 hours; we aim to extend this to 4-6 hours. Impact on approach: Would focus on incremental improvements for short-term freshness vs. long-term preservation techniques.

  • Considering user behavior, I'm curious about the primary consumption scenarios. Are most wraps consumed immediately after purchase, or do customers often buy in bulk for later consumption?

Why it matters: Influences the type of packaging solutions we should prioritize. Expected answer: Mix of immediate consumption and bulk purchases for later use. Impact on approach: Would need to balance solutions for both scenarios, potentially considering modular packaging options.

  • Examining external factors, I'm interested in understanding the competitive landscape. How does Faasos' current packaging compare to key competitors in terms of freshness preservation?

Why it matters: Helps identify areas for differentiation and improvement. Expected answer: Faasos is on par with most competitors but lags behind premium brands. Impact on approach: Would focus on innovative solutions to leapfrog competitors and position as a market leader.

  • Considering company alignment, what are the key business metrics driving this initiative? Are we primarily focused on reducing food waste, improving customer satisfaction, or increasing sales through longer shelf life?

Why it matters: Ensures our solutions align with broader business objectives. Expected answer: Primary focus on improving customer satisfaction, with secondary goals of reducing waste and increasing sales. Impact on approach: Would prioritize solutions that directly impact the customer experience while considering operational efficiencies.

Tip

I'd like to take a brief moment to organize my thoughts before moving on to the next step. Is that alright with you?

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