Introduction
As we explore how SAG-AFTRA can improve its member health insurance plans for performers with irregular work schedules, we're addressing a critical issue at the intersection of entertainment industry labor practices and healthcare accessibility. I'll approach this challenge by examining user segments, analyzing pain points, generating solutions, and proposing metrics for success. Let's begin by clarifying some key aspects of the current situation.
Step 1
Clarifying Questions
Why it matters: Understanding the current system will help identify specific areas for improvement. Expected answer: Performers need to earn a certain amount or work a minimum number of days annually to qualify. Impact on approach: Would focus on adjusting thresholds or creating alternative qualification pathways.
Why it matters: This helps quantify the scale of the problem and potential impact of improvements. Expected answer: Approximately 30-40% of members lose coverage annually. Impact on approach: Would prioritize solutions that provide more consistent coverage options.
Why it matters: Understanding the current flexibility (or lack thereof) in plan options informs potential solutions. Expected answer: There's a single comprehensive plan for all qualifying members. Impact on approach: Would explore introducing tiered options or more flexible coverage models.
Why it matters: The funding structure impacts the feasibility of potential solutions and long-term sustainability. Expected answer: A combination of member contributions and employer contributions based on production contracts. Impact on approach: Would consider solutions that optimize both member and employer contributions.
Tip
Now that we've clarified these key points, let's take a brief moment to organize our thoughts before moving on to user segmentation.
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