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Product Management Analytics Question: Defining success metrics for Depop's item listing process

Asked at Depop

15 mins

how would you define the success of depop's item listing process?

Product Success Metrics Medium Member-only
Metric Definition Data Analysis Stakeholder Management E-commerce Fashion Social Commerce
User Engagement E-Commerce Product Analytics Success Metrics Marketplace Optimization

Introduction

Defining the success of Depop's item listing process is crucial for optimizing the platform's performance and user experience. To approach this product success metric problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives.

Step 1

Product Context

Depop is a peer-to-peer social shopping platform primarily focused on second-hand fashion. The item listing process is a critical feature that allows sellers to upload and showcase their products to potential buyers.

Key stakeholders include:

  1. Sellers: Want to list items quickly and effectively to maximize sales
  2. Buyers: Seek detailed, accurate listings to make informed purchase decisions
  3. Depop: Aims to increase platform engagement and transaction volume

User flow:

  1. Seller logs in and initiates the listing process
  2. Uploads photos and enters item details (description, price, condition, etc.)
  3. Adds tags and categories for discoverability
  4. Reviews and publishes the listing

The listing process is central to Depop's strategy of empowering individual sellers and fostering a community-driven marketplace. Compared to competitors like Poshmark or ThredUP, Depop's listing process emphasizes visual appeal and social sharing features.

Product Lifecycle Stage: Depop's listing process is in the growth stage, continuously evolving to meet user needs and market demands.

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