Introduction
Defining the success of Gousto's mobile app for meal planning requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Gousto's mobile app for meal planning is a digital platform designed to simplify the meal planning and grocery shopping process for busy individuals and families. The app allows users to browse recipes, select meals for the week, and have pre-portioned ingredients delivered to their doorstep.
Key stakeholders include:
- End users (busy professionals, families)
- Gousto's business team
- Recipe developers and nutritionists
- Logistics and delivery partners
User flow:
- Browse recipes: Users explore a variety of recipes based on preferences, dietary restrictions, and time constraints.
- Plan meals: Select meals for the upcoming week, adjusting portion sizes and dates as needed.
- Customize order: Add or remove ingredients, select delivery time slot.
- Checkout and delivery: Complete payment and receive ingredients at the chosen time.
The app fits into Gousto's broader strategy of making home cooking more accessible and convenient while reducing food waste. It competes with similar services like HelloFresh and Blue Apron, differentiating itself through recipe variety and flexibility in meal planning.
Product Lifecycle Stage: Growth - The meal kit delivery market is expanding, and Gousto is actively working to increase market share and user engagement through its mobile app.
Software-specific context:
- Platform: Native iOS and Android apps
- Integration points: Recipe database, inventory management system, payment gateway, delivery tracking
- Deployment model: Regular updates through app stores, with backend changes deployed continuously
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