Introduction
Defining the success of Tide's Antibacterial Fabric Spray requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Tide's Antibacterial Fabric Spray is a household cleaning product designed to kill bacteria on soft surfaces that can't be easily washed, such as upholstery, curtains, and carpets. Key stakeholders include consumers seeking convenient cleaning solutions, Procter & Gamble (P&G) as the parent company, retailers, and potentially health organizations.
The user flow typically involves:
- Identifying a fabric surface that needs cleaning
- Spraying the product evenly over the surface
- Allowing the spray to dry without wiping
This product aligns with P&G's strategy of expanding the Tide brand beyond laundry detergents and capitalizing on increased hygiene awareness. Competitors in this space include Lysol Fabric Mist and Febreze Fabric Refresher with Antimicrobial.
In terms of product lifecycle, the Antibacterial Fabric Spray is likely in the growth stage, as consumers become more aware of its benefits and usage expands.
Physical Product Considerations:
- Distribution channels include supermarkets, drugstores, and online retailers
- Shelf-life is typically 2-3 years
- Retail model involves both in-store and e-commerce sales
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