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Product Management Analytics Question: Defining success metrics for Trouva's marketplace curation process

how would you define the success of trouva's marketplace curation process?

Product Success Metrics Medium Member-only
Metric Definition Stakeholder Analysis Strategic Thinking E-commerce Retail Fashion
E-Commerce Product Analytics Marketplace Metrics Boutique Retail Curation Strategy

Introduction

Defining the success of Trouva's marketplace curation process is crucial for optimizing their unique boutique retail platform. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives.

Step 1

Product Context

Trouva is an online marketplace that curates products from independent boutiques and designers, offering a unique shopping experience that combines the charm of local shops with the convenience of e-commerce. The curation process is central to Trouva's value proposition, as it determines the quality, variety, and appeal of the products available on the platform.

Key stakeholders include:

  1. Shoppers seeking unique, high-quality items
  2. Boutique owners looking to expand their reach
  3. Trouva's internal team responsible for curation
  4. Investors interested in growth and profitability

User flow:

  1. Boutiques apply to join Trouva
  2. Trouva's team reviews and selects boutiques
  3. Approved boutiques upload their inventory
  4. Trouva curates and features selected products
  5. Shoppers browse and purchase curated items

Trouva's curation process fits into their broader strategy of supporting independent retailers while offering consumers a curated selection of unique products. This differentiates them from mass-market platforms like Amazon or generalist marketplaces like Etsy.

Compared to competitors like Farfetch or Wolf & Badger, Trouva focuses more on mid-range price points and a wider variety of product categories beyond just fashion.

Product Lifecycle Stage: Trouva is in the growth stage, having established its model and now focusing on scaling its boutique network and customer base.

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