Introduction
Defining the success of Unacademy's mobile app requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Unacademy's mobile app is an ed-tech platform offering online courses and test preparation materials for various competitive exams in India. Key stakeholders include:
- Students: Seeking quality education and exam preparation
- Educators: Looking to reach a wider audience and monetize their expertise
- Unacademy: Aiming to grow its user base and revenue
- Investors: Expecting return on investment and business growth
User flow typically involves:
- App installation and account creation
- Course browsing and selection
- Content consumption (video lectures, quizzes, etc.)
- Progress tracking and performance assessment
The app fits into Unacademy's broader strategy of democratizing education and becoming the leading ed-tech platform in India. Competitors include BYJU'S and Vedantu, with Unacademy differentiating through its focus on live classes and a wide range of exam preparations.
Product Lifecycle Stage: Growth phase, with rapid user acquisition and expanding course offerings.
Software-specific context:
- Platform: Native mobile app (iOS and Android)
- Integration points: Payment gateways, content delivery networks
- Deployment model: Regular app updates through app stores
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