Introduction
Measuring the success of Criteo's retargeting solution requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this retargeting product, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Criteo's retargeting solution is a digital advertising product that helps e-commerce businesses re-engage potential customers who have previously interacted with their website but didn't make a purchase. The key stakeholders include:
- E-commerce businesses (Criteo's clients)
- End consumers (shoppers)
- Criteo (the company itself)
- Ad networks and publishers
The user flow typically involves:
- A shopper visits an e-commerce site and browses products without purchasing.
- Criteo's technology tracks this behavior and creates a user profile.
- When the user visits other websites, Criteo serves personalized ads featuring products they viewed.
- If the user clicks on the ad, they're directed back to the e-commerce site to complete a purchase.
This solution fits into Criteo's broader strategy of providing performance-based advertising solutions for e-commerce. It competes with other retargeting providers like AdRoll and Google's Dynamic Remarketing, differentiating itself through its extensive cross-device tracking capabilities and AI-driven personalization.
In terms of product lifecycle, retargeting is a mature product but continues to evolve with advancements in AI and changes in privacy regulations.
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