Introduction
Measuring the success of Hotstar's live streaming feature requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this product success metric problem, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context (5 minutes)
Hotstar's live streaming feature allows users to watch real-time broadcasts of sports events, news, and other live content through their digital platform. Key stakeholders include:
- Users: Seeking high-quality, uninterrupted live content
- Content providers: Aiming for maximum reach and engagement
- Advertisers: Looking for targeted ad placements
- Hotstar: Focused on user growth, retention, and revenue
User flow:
- Open app/website
- Browse or search for live content
- Select desired stream
- Watch content, potentially interacting via chat or reactions
- Exit stream or continue to other content
This feature is crucial to Hotstar's strategy as a comprehensive streaming platform, differentiating it from on-demand-only competitors. Compared to YouTube Live or Facebook Live, Hotstar focuses more on premium, licensed content, particularly in sports.
Product Lifecycle Stage: Growth - The live streaming feature is established but still expanding its content offerings and user base.
Software-specific context:
- Platform: Cross-platform (mobile apps, web, smart TVs)
- Integration: Content management systems, payment gateways, ad servers
- Deployment: Continuous integration/continuous deployment (CI/CD) for frequent updates
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