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Product Management Analytics Question: Measuring success of Hotstar's live streaming feature with key metrics

how would you measure the success of hotstar's live streaming feature?

Product Success Metrics Medium Member-only
Data Analysis Metric Definition Stakeholder Management Media & Entertainment Streaming Services Technology
User Engagement Product Analytics Success Metrics Live Streaming OTT Platforms

Introduction

Measuring the success of Hotstar's live streaming feature requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this product success metric problem, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context (5 minutes)

Hotstar's live streaming feature allows users to watch real-time broadcasts of sports events, news, and other live content through their digital platform. Key stakeholders include:

  1. Users: Seeking high-quality, uninterrupted live content
  2. Content providers: Aiming for maximum reach and engagement
  3. Advertisers: Looking for targeted ad placements
  4. Hotstar: Focused on user growth, retention, and revenue

User flow:

  1. Open app/website
  2. Browse or search for live content
  3. Select desired stream
  4. Watch content, potentially interacting via chat or reactions
  5. Exit stream or continue to other content

This feature is crucial to Hotstar's strategy as a comprehensive streaming platform, differentiating it from on-demand-only competitors. Compared to YouTube Live or Facebook Live, Hotstar focuses more on premium, licensed content, particularly in sports.

Product Lifecycle Stage: Growth - The live streaming feature is established but still expanding its content offerings and user base.

Software-specific context:

  • Platform: Cross-platform (mobile apps, web, smart TVs)
  • Integration: Content management systems, payment gateways, ad servers
  • Deployment: Continuous integration/continuous deployment (CI/CD) for frequent updates

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