Introduction
Measuring the success of Meesho's supplier onboarding process is crucial for the platform's growth and sustainability. To approach this product success metric problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Meesho is a social commerce platform that enables small businesses and individuals to start their online stores without upfront investment. The supplier onboarding process is a critical component of Meesho's ecosystem, as it directly impacts the platform's product variety, quality, and overall user experience.
Key stakeholders include:
- Suppliers: Small businesses and individuals looking to sell products online
- Meesho: The platform facilitating the transactions
- Resellers: Individuals who promote and sell products from suppliers
- End customers: The final consumers of the products
User flow for supplier onboarding:
- Registration: Suppliers create an account on Meesho
- Verification: Meesho verifies the supplier's credentials and business details
- Product listing: Suppliers upload their product catalog
- Pricing and logistics: Suppliers set prices and choose shipping options
- Go-live: Products become available for resellers to promote and sell
This process is crucial to Meesho's broader strategy of democratizing e-commerce in India by empowering small businesses and individuals. Compared to competitors like Amazon or Flipkart, Meesho's focus on social commerce and its unique reseller model sets it apart.
Product Lifecycle Stage: Growth stage - Meesho is rapidly expanding its supplier base to increase product variety and reach new markets.
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