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Product Management Analytics Question: Measuring success of Netflix mobile games with engagement metrics

How would you measure the success of Netflix Mobile Games?

Product Success Metrics Medium Member-only
Metrics Definition Strategic Analysis Stakeholder Management Entertainment Gaming Streaming Media
User Engagement Mobile Gaming Product Analytics Streaming Services Cross-Platform Strategy

Introduction

Measuring the success of Netflix Mobile Games requires a comprehensive approach that considers multiple stakeholders and aligns with Netflix's broader strategy. To effectively evaluate this product, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context (5 minutes)

Netflix Mobile Games is a relatively new offering from Netflix, launched in November 2021. It's a collection of mobile games available exclusively to Netflix subscribers at no additional cost. The games are accessible through the Netflix mobile app and can be downloaded separately from app stores.

Key stakeholders include:

  1. Netflix subscribers: Seeking additional entertainment value from their subscription
  2. Game developers: Looking for a platform to showcase their games
  3. Netflix executives: Aiming to increase subscriber retention and engagement
  4. Advertisers: Potentially interested in in-game advertising opportunities (though currently not implemented)

User flow:

  1. Users discover games through the Netflix app
  2. They select a game and are directed to the app store to download it
  3. Users log in with their Netflix credentials to play the game
  4. They can switch between games and regular Netflix content seamlessly

This initiative fits into Netflix's broader strategy of diversifying its content offerings and increasing user engagement time within its ecosystem. It's a move to compete not just with other streaming services, but also with gaming platforms and social media for users' attention.

Competitors in this space include Apple Arcade and Google Play Pass, which offer similar subscription-based gaming services. However, Netflix's unique selling point is the integration with its existing streaming platform and the lack of additional cost for subscribers.

Product Lifecycle Stage: Netflix Mobile Games is in the growth stage. It's past the initial launch but still expanding its game library and user base, with significant potential for further development and feature additions.

Software-specific context:

  • Platform/tech stack: Mobile-focused, likely using popular game engines like Unity or Unreal
  • Integration points: Netflix app, app stores, Netflix account system
  • Deployment model: Games are separate downloads, but accessed through the Netflix app

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