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Product Management Analytics Question: Measuring success of virtual property tours feature

how would you measure the success of property finder's virtual property tours feature?

Product Success Metrics Medium Member-only
Metrics Definition Data Analysis Stakeholder Management Real Estate PropTech E-commerce
User Engagement Product Analytics Real Estate Tech Feature Success Virtual Tours

Introduction

Measuring the success of property finder's virtual property tours feature requires a comprehensive approach that considers multiple stakeholders and metrics. To effectively evaluate this product feature, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Property finder's virtual property tours feature allows potential buyers or renters to explore properties remotely through interactive 3D walkthroughs. This feature is particularly relevant in today's real estate market, where digital solutions are increasingly important.

Key stakeholders include:

  1. Potential buyers/renters: Seeking convenient ways to view properties
  2. Property sellers/landlords: Aiming to showcase their properties effectively
  3. Real estate agents: Looking to streamline the showing process
  4. Property finder: Wanting to increase engagement and conversions on their platform

User flow:

  1. Users browse property listings on the platform
  2. They select a property with a virtual tour option
  3. Users navigate through the 3D model, exploring rooms and features
  4. They can interact with hotspots for additional information or measurements
  5. Users can save or share the tour for future reference

This feature aligns with property finder's broader strategy of digitizing the real estate experience and providing value to both property seekers and sellers. Compared to competitors, property finder might differentiate by offering higher quality tours, more interactive features, or better integration with other platform tools.

In terms of product lifecycle, virtual property tours are likely in the growth stage. While not entirely new, they're gaining widespread adoption, especially post-pandemic.

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