how would you measure the success of sweepsouth's sweepsouth core feature?

Introduction

Measuring the success of SweepSouth's core feature is crucial for understanding the product's performance and guiding strategic decisions. To approach this product success metrics problem effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

SweepSouth's core feature is an on-demand home cleaning service platform that connects customers with domestic workers. The key stakeholders include:

1. Customers seeking home cleaning services
2. Domestic workers looking for employment opportunities
3. SweepSouth as the platform provider

The user flow typically involves:

1. Customers booking a cleaning service through the app or website
2. SweepSouth matching the request with available domestic workers
3. The assigned worker completing the cleaning task
4. Customers providing ratings and feedback post-service

This core feature aligns with SweepSouth's broader strategy of modernizing domestic services in Africa and creating economic opportunities for domestic workers. Compared to traditional cleaning agencies, SweepSouth offers more flexibility and transparency for both customers and workers.

In terms of product lifecycle, SweepSouth's core feature is in the growth stage, having established market fit and now focusing on scaling operations and improving efficiency.