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Product Management Metrics Question: Measuring success of Trouva's core marketplace feature for boutiques and shoppers

Asked at Trouva

12 mins

how would you measure the success of trouva's trouva core feature?

Product Success Metrics Medium Member-only
Metric Definition Stakeholder Analysis Data Interpretation E-commerce Retail Fashion
User Engagement E-Commerce Product Metrics Marketplace Boutique Retention

Introduction

Measuring the success of Trouva's core feature is crucial for understanding its impact on the business and user experience. To approach this product success metrics problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy.

Step 1

Product Context

Trouva's core feature is an online marketplace that connects independent boutiques with customers seeking unique, curated products. It serves as a platform for small retailers to expand their reach and for shoppers to discover distinctive items from various boutiques in one place.

Key stakeholders include:

  1. Boutique owners: Motivated by increased sales and exposure
  2. Shoppers: Seeking unique products and a curated shopping experience
  3. Trouva: Aiming for platform growth and profitability

User flow:

  1. Shoppers browse curated collections or search for specific items
  2. They view product details, compare options, and read boutique information
  3. Users add items to cart, proceed to checkout, and complete purchases
  4. Boutiques receive orders, fulfill them, and ship products to customers

Trouva's core feature aligns with the company's strategy of supporting independent retailers while offering consumers a unique shopping experience. It differentiates itself from mass-market e-commerce platforms by focusing on curated, boutique offerings.

Compared to competitors like Etsy or Not On The High Street, Trouva emphasizes physical boutique partnerships and a more curated selection.

Product Lifecycle Stage: Trouva's core feature is in the growth stage, focusing on expanding its boutique network and customer base while refining the platform experience.

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