Introduction
Measuring the success of Trouva's core feature is crucial for understanding its impact on the business and user experience. To approach this product success metrics problem effectively, I will follow a simple product success metric framework. I'll cover core metrics, supporting indicators, and risk factors while considering all key stakeholders.
Framework Overview
I'll follow a simple success metrics framework covering product context, success metrics hierarchy.
Step 1
Product Context
Trouva's core feature is an online marketplace that connects independent boutiques with customers seeking unique, curated products. It serves as a platform for small retailers to expand their reach and for shoppers to discover distinctive items from various boutiques in one place.
Key stakeholders include:
- Boutique owners: Motivated by increased sales and exposure
- Shoppers: Seeking unique products and a curated shopping experience
- Trouva: Aiming for platform growth and profitability
User flow:
- Shoppers browse curated collections or search for specific items
- They view product details, compare options, and read boutique information
- Users add items to cart, proceed to checkout, and complete purchases
- Boutiques receive orders, fulfill them, and ship products to customers
Trouva's core feature aligns with the company's strategy of supporting independent retailers while offering consumers a unique shopping experience. It differentiates itself from mass-market e-commerce platforms by focusing on curated, boutique offerings.
Compared to competitors like Etsy or Not On The High Street, Trouva emphasizes physical boutique partnerships and a more curated selection.
Product Lifecycle Stage: Trouva's core feature is in the growth stage, focusing on expanding its boutique network and customer base while refining the platform experience.
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