How would you measure the success of Unisys's ClearPath Forward ePortal?

Introduction

Measuring the success of Unisys's ClearPath Forward ePortal requires a comprehensive approach that considers multiple stakeholders and metrics. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

Unisys's ClearPath Forward ePortal is a web-based application development and runtime environment designed to extend ClearPath Forward applications to mobile and web platforms. It enables organizations to modernize their legacy mainframe applications without significant code changes or risk.

Key stakeholders include:

1. Enterprise IT departments (primary users)
2. Application developers
3. End-users of modernized applications
4. Unisys sales and support teams

The user flow typically involves IT departments deploying the ePortal, developers using it to extend existing applications, and end-users interacting with the modernized interfaces.

ClearPath Forward ePortal fits into Unisys's broader strategy of helping enterprises modernize their critical systems while preserving existing investments. It competes with other mainframe modernization solutions but differentiates itself through tight integration with Unisys systems and low-risk implementation.

In terms of product lifecycle, ClearPath Forward ePortal is likely in the mature stage, with ongoing updates and enhancements to support new technologies and integration points.

As a software product, key considerations include:

• Platform compatibility with various ClearPath Forward systems
• Integration capabilities with modern web and mobile frameworks
• Deployment flexibility (on-premises or cloud-based)