Student pricing is available for eligible university email holders. View plans

NextSprints
NextSprints Icon NextSprints Logo
Product Design

Master the art of designing products

Product Improvement

Identify scope for excellence

Product Success Metrics

Learn how to define success of product

Product Root Cause Analysis

Ace root cause problem solving

Product Trade-Off

Navigate trade-offs decisions like a pro

All Questions

Explore all questions

Meta (Facebook) PM Interview Course

Practice Meta-focused PM cases

Amazon PM Interview Course

Practice Amazon-focused PM cases

Apple PM Interview Course

Practice Apple-focused PM cases

Google PM Interview Course

Practice Google-focused PM cases

Microsoft PM Interview Course

Practice Microsoft-focused PM cases

All Courses

Explore all courses

1:1 PM Coaching

Practice in a one-to-one session

Resume Review

Narrate impactful stories via resume

Guides Pricing
nextsprints logo

Not a member?

By proceeding, you agree to our Terms of Use and confirm you have read our Privacy and Cookie Statement.

nextsprints logo

Register to continue.

Login with Google Login with LinkedIn

By proceeding, you agree to our Terms of Use and confirm you have read our Privacy and Cookie Statement .

Company focus

Netlify

What caused the sudden spike in failed builds on Netlify Deploy last week?

Prepared by NextSprints

15 mins
Report an error
Problem Solving Data Analysis Technical Understanding Web Development Cloud Services DevOps Root Cause Analysis DevOps CI/CD Deployment Netlify
Product Management Root Cause Analysis Question: Investigating sudden increase in Netlify Deploy build failures

Introduction

The sudden spike in failed builds on Netlify Deploy last week is a critical issue that demands immediate attention and thorough analysis. As we dive into this problem, we'll employ a systematic approach to identify, validate, and address the root cause while considering both short-term fixes and long-term implications for our deployment process.

I'll begin by gathering essential context, then methodically break down the issue, generate data-driven hypotheses, and propose a comprehensive plan to resolve the problem and prevent future occurrences.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking this might be related to a recent deployment or configuration change. Has there been any significant update to our build process or Netlify settings in the past week?

Why it matters: Recent changes often trigger unexpected issues. Expected answer: Yes, we updated our build configuration. Impact on approach: If confirmed, we'd focus on the recent changes first.

  • Considering the scope, I'm curious about the extent of the issue. What percentage of builds are failing compared to our normal baseline?

Why it matters: Helps quantify the severity and urgency of the problem. Expected answer: A 30% increase in failed builds. Impact on approach: A large increase would prioritize immediate action over gradual fixes.

  • Thinking about user impact, are these failed builds affecting all projects or specific types of deployments?

Why it matters: Identifies if the issue is systemic or isolated to certain conditions. Expected answer: Primarily affecting projects with complex build processes. Impact on approach: Would guide us to focus on specific build configurations or dependencies.

  • Regarding error patterns, are we seeing any consistent error messages or logs associated with these failed builds?

Why it matters: Common error patterns can quickly point to specific issues. Expected answer: Yes, there's a recurring "dependency not found" error. Impact on approach: Would direct our investigation towards dependency management and build environment.

  • Considering external factors, have there been any changes to Netlify's infrastructure or services that coincide with our spike in failed builds?

Why it matters: Rules out issues beyond our control. Expected answer: No known Netlify-side changes. Impact on approach: Would shift focus entirely to our own codebase and configurations.

Subscribe to access the full answer

Image of author NextSprints

NextSprints

Updated Mar 29, 2025