Introduction
Nike's Air Max line has experienced a significant 20% drop in sales among 18-25 year olds over the past quarter. This decline in a key demographic warrants a thorough investigation to identify the root cause and develop effective solutions. I'll approach this analysis systematically, examining both internal and external factors that could be contributing to this sales slump.
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Seasonal trends could mask underlying issues. Expected answer: Yes, it's seasonally adjusted. Impact on approach: If not adjusted, we'd need to factor in seasonality.
Why it matters: Brand perception directly impacts purchasing decisions. Expected answer: Some decline in brand favorability. Impact on approach: We'd focus more on marketing and product positioning.
Why it matters: Product changes can affect user satisfaction and sales. Expected answer: Minor updates to some models. Impact on approach: We'd investigate the impact of these changes on user experience.
Why it matters: Competitive pressure can significantly impact market share. Expected answer: A few new launches from key competitors. Impact on approach: We'd analyze our positioning relative to these new offerings.
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