Introduction
The sudden increase in invalid traffic rates for Simpli.fi's programmatic display campaigns this quarter is a critical issue that demands immediate attention. As we analyze this product challenge, we'll follow a systematic framework to identify, validate, and address the root cause while considering both immediate and long-term implications.
Our approach will involve a thorough examination of potential factors, data analysis, and hypothesis generation. We'll prioritize understanding the issue's context, evaluating internal and external factors, and developing a comprehensive resolution plan.
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: New traffic sources could introduce invalid traffic if not properly vetted. Expected answer: Yes, we've added several new publishers. Impact on approach: If confirmed, we'd focus on analyzing these new sources.
Why it matters: Changes in detection could lead to false positives. Expected answer: Our fraud detection system was upgraded last month. Impact on approach: We'd need to validate the new system's accuracy.
Why it matters: Aggressive bidding could attract more invalid traffic. Expected answer: We've implemented a more aggressive bidding strategy. Impact on approach: We'd examine the correlation between bidding changes and invalid traffic.
Why it matters: Industry-wide issues would require a different approach. Expected answer: We're not sure about competitors' specific metrics. Impact on approach: We'd need to gather industry data for comparison.
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