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Product Management Root Cause Analysis Question: Investigating successful but flawed products' market performance

Name two products that are bad but successful anyway.

Analytical Thinking Strategic Planning Market Analysis Consumer Goods Technology Retail
Product Strategy Root Cause Analysis User Behavior Market Success Brand Power

Introduction

In analyzing these successful yet flawed products, I'll follow a systematic framework to identify, validate, and address the root causes of their success despite their shortcomings. This approach will consider both immediate and long-term implications.

  • The challenge is to identify two products that have achieved market success despite significant flaws or drawbacks.
  • We'll examine each product's value proposition, user journey, and market positioning to understand the factors contributing to their success.
  • Our analysis will cover product features, user behavior, market conditions, and competitive landscape.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development for each product.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the product landscape, I'm thinking about the definition of "bad" in this context. Could you clarify if we're focusing on products with poor user experience, ethical concerns, or technical limitations?

Why it matters: This will help us narrow down the scope and focus our analysis on specific types of product flaws. Expected answer: "Bad" refers to products with significant user experience issues or technical limitations. Impact on approach: This will guide our selection of products and the aspects we analyze.

  • Considering market dynamics, I'm wondering about the timeframe for success. Are we looking at products that have been successful for a long period, or can we include recent successes?

Why it matters: This will help us understand if we're dealing with long-term market anomalies or short-term trends. Expected answer: We can consider both long-term successes and recent phenomena. Impact on approach: This will influence our selection of products and the depth of historical analysis required.

  • Thinking about market segments, are we focusing on consumer products, enterprise solutions, or both?

Why it matters: Different markets have different dynamics and success factors. Expected answer: We can consider products from both consumer and enterprise markets. Impact on approach: This will affect our analysis of user needs, market forces, and competitive landscapes.

  • Considering the scale of success, are we looking at global phenomena or can we include products that are successful in specific regions or niche markets?

Why it matters: This will help us understand the scope of success we're analyzing. Expected answer: We can include both globally successful products and those that have achieved significant success in specific markets. Impact on approach: This will guide our analysis of market conditions and cultural factors that might contribute to a product's success.

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