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Product Management Trade-Off Question: Facebook Events feature prioritization between virtual and in-person experiences

Asked at Meta

15 mins

Your director at Meta asks about Facebook Events: should we focus on virtual events with more features or in-person events with basic features?

Product Trade-Off Hard Member-only
Strategic Thinking Data Analysis Product Roadmap Planning Social Media Event Management Technology
Social Media Product Strategy User Engagement Feature Prioritization Virtual Events

Introduction

The trade-off we're examining is whether Facebook Events should focus on virtual events with more features or in-person events with basic features. This scenario touches on the evolving nature of social gatherings and Meta's role in facilitating connections. I'll analyze this trade-off by considering user needs, business objectives, and technological capabilities.

Analysis Approach

I'd like to outline my approach to ensure we're aligned on the key areas I'll be covering in my analysis.

Step 1

Clarifying Questions (3 minutes)

  • Context: I'm thinking about the current landscape of events post-pandemic. Could you share any data on the split between virtual and in-person events on our platform over the last year?

Why it matters: Helps understand user behavior trends Expected answer: 60% in-person, 40% virtual Impact: Higher in-person percentage would lean towards basic features focus

  • Business Context: Based on our revenue model, I'm curious about the monetization potential of each event type. How do virtual and in-person events currently contribute to our ad revenue or other income streams?

Why it matters: Aligns decision with financial goals Expected answer: Virtual events have higher engagement but lower ad revenue Impact: Would influence feature prioritization based on revenue potential

  • User Impact: Considering our diverse user base, I'm wondering about the adoption rates of virtual events across different age groups. Can you provide insights on which demographics are driving virtual event engagement?

Why it matters: Ensures we're meeting needs of key user segments Expected answer: Younger users (18-34) more likely to engage with virtual events Impact: Would inform feature development and marketing strategies

  • Technical: Given the potential for increased virtual event features, I'm thinking about our current infrastructure. What's our capacity for handling more complex, feature-rich virtual events at scale?

Why it matters: Determines feasibility of expanding virtual event capabilities Expected answer: Current infrastructure can handle 20% increase in complexity Impact: Would influence the pace and scope of virtual feature rollout

  • Timeline: Considering potential market shifts, I'm curious about our timeline for making this decision. Is there a specific window or upcoming event driving this trade-off discussion?

Why it matters: Helps prioritize short-term vs. long-term strategies Expected answer: Decision needed within next quarter for 2024 planning Impact: Would affect the depth of analysis and testing we can conduct

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