Should Tiger Analytics prioritize expanding its AI-powered forecasting tools or focus on enhancing its existing supply chain optimization services?

Introduction

The trade-off question at hand is whether Tiger Analytics should prioritize expanding its AI-powered forecasting tools or focus on enhancing its existing supply chain optimization services. This scenario involves balancing innovation with improving core offerings, a common challenge in the tech industry. I'll analyze this trade-off by examining the business context, user impact, technical feasibility, and strategic implications.

Step 1

Clarifying Questions (3 minutes)

• Based on Tiger Analytics' current market position, I'm thinking our AI forecasting tools might be a key differentiator. Could you share how our AI tools are currently performing compared to competitors?

Why it matters: Helps assess the potential impact of expanding AI capabilities Expected answer: Our AI tools are competitive but not market-leading Impact on approach: Would influence the urgency and scale of AI expansion efforts

• Considering our revenue model, I assume supply chain optimization is a significant revenue driver. What percentage of our revenue comes from these services currently?

Why it matters: Helps balance innovation with maintaining core business Expected answer: 60-70% of revenue from supply chain optimization Impact on approach: Would affect resource allocation between AI expansion and service enhancement

• Looking at user segments, I'm curious about the overlap between AI tool users and supply chain service clients. What percentage of our clients use both offerings?

Why it matters: Identifies potential for cross-selling and integrated solutions Expected answer: 30-40% overlap in client base Impact on approach: Would influence how we position and develop both offerings

• From a technical standpoint, I'm wondering about the integration potential between our AI tools and supply chain services. How modular is our current architecture?

Why it matters: Assesses feasibility of creating synergies between offerings Expected answer: Moderately modular, some integration challenges Impact on approach: Would impact the timeline and resources needed for integration

• Considering our team structure, I'm curious about our current capacity for parallel development. Do we have separate teams for AI and supply chain, or is there significant overlap?

Why it matters: Helps determine if we can pursue both initiatives simultaneously Expected answer: Partially separate teams with some shared resources Impact on approach: Would influence how we structure our development efforts