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Product Management Design Question: App interface showing calendar with work and personal appointments

Asked at Meta

15 mins

Design an app for scheduling non-work related appointments.

Product Design Medium Member-only
User Segmentation Feature Prioritization Solution Design Technology Healthcare Personal Services
User Experience Product Design Mobile Apps Time Management

Introduction

Designing an app for scheduling non-work related appointments is an intriguing challenge that addresses a common pain point in our increasingly busy lives. This product has the potential to streamline personal time management and improve work-life balance for many users. I'll approach this design problem by first clarifying the context, then analyzing the market and user needs, before proposing and evaluating potential solutions.

Tip

Does this approach sound good to you? I'm happy to adjust my focus if you have any specific areas you'd like me to emphasize.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a new product rather than an existing one. Is that correct?

Why it matters: This helps determine if we're working within existing constraints or have more freedom to innovate. Expected answer: Yes, it's a new product. Impact on approach: We'll have more flexibility in design but will need to consider market entry strategies.

  • Given the focus on non-work appointments, I'm assuming we're targeting individual consumers rather than businesses. Is this aligned with your vision?

Why it matters: This affects our user segmentation and feature prioritization. Expected answer: Yes, primarily targeting individual consumers. Impact on approach: We'll focus on B2C strategies and personal use cases.

  • Are there any specific time or resource constraints for this project that I should be aware of?

Why it matters: This helps scope the solution and prioritize features. Expected answer: We have 6 months and a team of 5 developers. Impact on approach: We'll need to focus on core features and potentially plan for phased releases.

  • Have we conducted any preliminary user research or do we have access to relevant market data for this product category?

Why it matters: This informs our understanding of user needs and market opportunities. Expected answer: We have some high-level market research but limited user-specific data. Impact on approach: We'll need to make some assumptions and plan for early user testing.

Propose the Goal

Given the focus on non-work appointments, I believe our goal should be to create an intuitive, user-friendly app that simplifies the process of scheduling and managing personal appointments, ultimately helping users better balance their personal and professional lives. Does this align with your vision for the product?

Define the Scope

For this product design challenge, should we focus on core scheduling functionality, or should we also consider integrations with other personal management tools?

Based on the answers provided, I'll assume we're designing a new B2C product with a 6-month timeline, focusing primarily on core scheduling features for personal appointments.

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