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Product Management Technical Question: Credit card fraud detection system design for FinTech company

Design a credit card fraud-detection system.

Product Technical Hard Member-only
Technical Architecture Data Analysis Security Compliance Financial Services Cybersecurity E-commerce
Machine Learning Data Security Fraud Detection FinTech System Design

Designing a Robust Credit Card Fraud Detection System for FinTech Inc.

Introduction

Thank you for presenting this challenge. Designing a credit card fraud detection system is a critical task that balances security, user experience, and operational efficiency. The technical challenge lies in creating a system that can accurately detect fraudulent activities in real-time while processing millions of transactions daily. This ties into broader product goals of maintaining customer trust, reducing financial losses, and ensuring regulatory compliance.

I'll approach this problem by first clarifying the technical requirements, analyzing the current state and challenges, proposing technical solutions, outlining an implementation roadmap, defining metrics and monitoring strategies, addressing risk management, and finally, discussing the long-term technical strategy.

Tip

Throughout this discussion, we'll need to ensure that our technical solution aligns with business objectives such as reducing fraud losses, minimizing false positives, and maintaining a positive user experience.

Step 1

Clarify the Technical Requirements (3-4 minutes)

To begin, I'd like to clarify some key technical aspects of this project:

  1. "Considering the sensitive nature of financial data, I'm assuming we need to comply with PCI DSS standards. Can you confirm our current compliance status and any specific regulatory requirements we need to address in this system?"

    Why it matters: Determines the security protocols and data handling practices we need to implement. Expected answer: Full PCI DSS compliance required, with additional local financial regulations. Impact on approach: Will need to incorporate stringent data encryption, access controls, and audit trails.

  2. "Looking at the scale of operations, I'm thinking we might be dealing with millions of transactions per day. Could you provide insight into our current transaction volume and expected growth?"

    Why it matters: Influences the choice of architecture and technologies for scalability. Expected answer: Currently processing 5 million transactions daily, expecting 50% growth in the next year. Impact on approach: Would need to design for high scalability, possibly using distributed systems.

  3. "Regarding the existing technology stack, are we working with a particular set of technologies or cloud platforms that we need to integrate with or build upon?"

    Why it matters: Determines compatibility requirements and potential limitations. Expected answer: Currently using AWS cloud services with a mix of Java and Python microservices. Impact on approach: Would leverage AWS services for scalability and integrate with existing microservices.

  4. "In terms of real-time processing capabilities, what's our current latency for transaction approval, and what's the target we're aiming for with the new system?"

    Why it matters: Sets performance benchmarks for the new system. Expected answer: Current average latency is 500ms, aiming to reduce to 200ms or less. Impact on approach: Would require optimization of algorithms and possibly edge computing solutions.

Based on these points, I'll make the following technical assumptions:

  • We need to design for PCI DSS compliance and high security standards.
  • The system should handle at least 10 million transactions per day.
  • We'll be building on AWS infrastructure with Java and Python microservices.
  • The target latency for fraud detection is 200ms or less.

Tip

These assumptions will guide our technical approach, but we should remain flexible and adjust our strategy if any of these assumptions prove incorrect.

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