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Product Management Design Question: Sketch of a mobile app interface for booking on-demand beauty services

Asked at Zoom

15 mins

How do you design an app for on-demand beauty services?

Product Design Medium Member-only
User Research Feature Prioritization Product Strategy Beauty Technology Gig Economy
User Experience Product Design Mobile Apps On-Demand Services Beauty Tech

Introduction

Designing an app for on-demand beauty services presents an exciting opportunity to revolutionize the beauty industry. We'll be creating a platform that connects beauty service providers with customers seeking convenient, high-quality beauty treatments. I'll approach this challenge by first clarifying our objectives, then analyzing the market and user needs, before proposing and prioritizing solutions.

Tip

Does this approach sound good to you? I'm happy to adjust if you have any specific areas you'd like me to focus on.

Step 1

Clarifying Questions (3 minutes)

  • Based on the problem description, I'm thinking this might be for a specific company's existing product. Is that the case, or are we designing this as a new startup venture?

Why it matters: This helps frame the solution within existing constraints or as a blank slate. Expected answer: Let's assume it's a new startup venture. Impact on approach: We'll need to consider building everything from scratch, including user acquisition strategies.

  • Given the on-demand nature of the service, I'm assuming we're targeting urban areas with high population density. Is this a correct assumption, or should we consider a broader geographic scope?

Why it matters: This affects our user segmentation and feature prioritization. Expected answer: Yes, focus on urban areas initially. Impact on approach: We'll prioritize features that cater to city dwellers and their lifestyle.

  • Are we focusing on a specific range of beauty services, or should we consider a comprehensive offering?

Why it matters: This impacts the complexity of our platform and our go-to-market strategy. Expected answer: Start with core services like haircuts, manicures, and makeup, with room to expand. Impact on approach: We'll design a scalable platform that can easily incorporate new service types over time.

Propose the Goal

Given that we're a startup in the beauty tech space, I believe our goal should be to create a user-friendly, reliable platform that connects beauty professionals with customers, focusing on convenience, quality, and trust. Does this align with your vision?

Define the Scope

For this product design challenge, should we focus on the minimum viable product (MVP) that would allow us to launch and start gathering user feedback? This would include core features like service booking, provider profiles, and a basic review system.

Based on the answers, I'll assume we're designing an MVP for a startup focusing on core beauty services in urban areas, with the goal of creating a trusted, convenient platform for both customers and service providers.

Tip

I'll take a moment to organize my thoughts before moving to the next step.

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