Are you currently enrolled in a University? Avail Student Discount 

NextSprints
NextSprints Icon NextSprints Logo
⌘K
Product Design

Master the art of designing products

Product Improvement

Identify scope for excellence

Product Success Metrics

Learn how to define success of product

Product Root Cause Analysis

Ace root cause problem solving

Product Trade-Off

Navigate trade-offs decisions like a pro

All Questions

Explore all questions

Meta (Facebook) PM Interview Course

Crack Meta’s PM interviews confidently

Amazon PM Interview Course

Master Amazon’s leadership principles

Apple PM Interview Course

Prepare to innovate at Apple

Google PM Interview Course

Excel in Google’s structured interviews

Microsoft PM Interview Course

Ace Microsoft’s product vision tests

1:1 PM Coaching

Get your skills tested by an expert PM

Resume Review

Narrate impactful stories via resume

Affiliate Program

Earn money by referring new users

Join as a Mentor

Join as a mentor and help community

Join as a Coach

Join as a coach and guide PMs

For Universities

Empower your career services

Pricing
Product Management Root Cause Analysis Question: Investigating Android app performance degradation after update

Asked at Google

15 mins

Why did Android OS app launch time increase by 100% after update?

Problem Solving Data Analysis Technical Understanding Mobile Apps Social Media Technology
User Experience Root Cause Analysis Mobile Development Android App Performance

Introduction

The sudden 100% increase in Android OS app launch time after an update is a critical issue that demands immediate attention. This performance degradation significantly impacts user experience and could lead to decreased engagement and potential user churn. I'll approach this problem systematically, focusing on identifying the root cause, validating hypotheses, and developing both short-term fixes and long-term solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Considering the update timing, I'm thinking this might be related to the recent changes. Can you confirm when exactly the update was rolled out and when the performance issue was first noticed?

Why it matters: Establishing a clear timeline helps pinpoint potential causes and rule out unrelated factors. Expected answer: The update was rolled out last week, and the issue was noticed within 24 hours. Impact on approach: A quick onset suggests a direct link to the update, narrowing our focus.

  • I'm wondering about the scope of this issue. Is the 100% increase in launch time consistent across all Android devices and OS versions, or are there variations?

Why it matters: Understanding the scope helps determine if it's a universal issue or specific to certain configurations. Expected answer: The issue affects most devices but is more pronounced on older Android versions. Impact on approach: This would guide our investigation towards compatibility issues or resource constraints on older systems.

  • Considering user feedback, have there been any changes in app store ratings or direct complaints about app performance since the update?

Why it matters: User feedback can provide valuable insights and corroborate quantitative data. Expected answer: Yes, there's been a 20% increase in negative reviews mentioning slow app launch. Impact on approach: This confirms the severity of the issue and its impact on user satisfaction, prioritizing our response.

  • I'm curious about any new features or major changes included in this update. Were there significant additions that might impact app initialization?

Why it matters: New features often introduce complexity that can affect performance. Expected answer: The update included a new machine learning-based content recommendation system. Impact on approach: This would focus our investigation on the new system's initialization process and its impact on launch time.

Subscribe to access the full answer

Monthly Plan

The perfect plan for PMs who are in the final leg of their interview preparation

$99 /month

(Billed monthly)
  • Access to 8,000+ PM Questions
  • 10 AI resume reviews credits
  • Access to company guides
  • Basic email support
  • Access to community Q&A
Most Popular - 67% Off

Yearly Plan

The ultimate plan for aspiring PMs, SPMs and those preparing for big-tech

$99 $33 /month

(Billed annually)
  • Everything in monthly plan
  • Priority queue for AI resume review
  • Monthly/Weekly newsletters
  • Access to premium features
  • Priority response to requested question
Leaving NextSprints Your about to visit the following url Invalid URL

Loading...
Comments


Comment created.
Please login to comment !