Introduction
The sudden 35% increase in failed DAG runs on Astronomer Cloud last week is a critical issue that demands immediate attention. This analysis will systematically identify, validate, and address the root cause while considering both short-term fixes and long-term implications for our product ecosystem.
This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.
Step 1
Clarifying Questions (3 minutes)
Why it matters: Recent changes often correlate with performance issues. Expected answer: Yes, there was a minor update to the scheduler. Impact on approach: If confirmed, we'd focus on the update's impact on DAG scheduling.
Why it matters: Helps identify if it's a global issue or specific to certain user groups. Expected answer: The issue is more prevalent among enterprise customers. Impact on approach: We'd prioritize investigating enterprise-specific configurations or usage patterns.
Why it matters: Pinpoints the specific part of the process that's failing. Expected answer: Failures are mostly happening during DAG execution, not scheduling. Impact on approach: We'd focus on execution environment issues rather than scheduling problems.
Why it matters: Helps rule out capacity or scaling issues. Expected answer: Usage has been consistent with normal patterns. Impact on approach: If confirmed, we'd shift focus from infrastructure scaling to other internal factors.
Why it matters: Ensures we're not dealing with a measurement anomaly. Expected answer: No changes to metrics or definitions. Impact on approach: Confirms we're dealing with a real increase in failures, not a reporting issue.
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