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Product Management Root Cause Analysis Question: Investigating Cloudera Data Warehouse performance decline
Image of author vinay

Vinay

Updated Jan 7, 2025

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Why has Cloudera's Data Warehouse seen a 15% drop in query performance over the past month?

Problem Solving Data Analysis Technical Knowledge Big Data Cloud Computing Enterprise Software
Performance Optimization Root Cause Analysis Big Data Data Warehousing Cloudera

Introduction

Cloudera's Data Warehouse experiencing a 15% drop in query performance over the past month is a critical issue that demands immediate attention. This performance degradation directly impacts user experience, productivity, and potentially the company's bottom line. I'll approach this problem systematically, focusing on identifying the root cause, validating hypotheses, and developing both short-term fixes and long-term solutions.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking there might be a recent change in the system. Has there been any significant update or deployment in the last 1-2 months?

Why it matters: Recent changes often correlate with performance issues. Expected answer: Yes, there was a major update. Impact on approach: If yes, we'll focus on the changes made; if no, we'll look at gradual degradation factors.

  • Considering the scale of the issue, I'm wondering about the distribution. Is this performance drop consistent across all users and query types, or are there specific segments more affected?

Why it matters: Helps narrow down the problem area and potential causes. Expected answer: It's affecting complex queries more than simple ones. Impact on approach: If specific, we'll dive into those query types; if general, we'll look at broader system issues.

  • Given the nature of data warehouses, I'm curious about data volume changes. Has there been a significant increase in data volume or complexity in the past month?

Why it matters: Data growth can impact query performance. Expected answer: Yes, there's been a 30% increase in data volume. Impact on approach: If yes, we'll focus on scaling and optimization; if no, we'll look at other factors.

  • Thinking about system health, I'm interested in resource utilization. Have there been any changes in CPU, memory, or I/O usage patterns?

Why it matters: Resource constraints often lead to performance issues. Expected answer: CPU usage has increased by 25%. Impact on approach: If resource usage has changed, we'll investigate capacity and optimization; if not, we'll look at software-level issues.

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