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Product Management Improvement Question: Enhancing live streaming experience on Kuaishou for creators and viewers

How can we enhance the live streaming experience for both creators and viewers on Kuaishou?

Product Improvement Hard Member-only
User Segmentation Feature Prioritization Metrics Definition Social Media Entertainment Technology
User Experience Product Improvement Content Creation Live Streaming Audience Engagement

Introduction

Enhancing the live streaming experience for both creators and viewers on Kuaishou is a critical challenge that requires a deep understanding of user needs, market dynamics, and technological capabilities. As we explore this opportunity, we'll focus on identifying key pain points, developing innovative solutions, and measuring their impact. Let's begin by clarifying some crucial aspects of the problem.

Step 1

Clarifying Questions (5 mins)

  • Looking at Kuaishou's position in the market, I'm curious about our competitive landscape. Could you share insights on our main competitors and how we differentiate ourselves in the live streaming space?

Why it matters: Helps identify unique opportunities and potential areas for improvement. Expected answer: TikTok and Douyin are main competitors; we differentiate through stronger community features. Impact on approach: Would focus on enhancing community-driven features and creator-viewer interactions.

  • Considering the dual focus on creators and viewers, I'm wondering about our user base composition. What's the current ratio of creators to viewers, and how has this changed over time?

Why it matters: Determines whether to prioritize creator retention or viewer acquisition. Expected answer: 1:100 creator to viewer ratio, with creator growth outpacing viewer growth. Impact on approach: Would emphasize features that help creators engage and retain their audience.

  • Given the rapid evolution of live streaming technology, I'm interested in our current technical capabilities. What are our main technical constraints or opportunities in enhancing the live streaming experience?

Why it matters: Identifies potential technical solutions or limitations for improvement ideas. Expected answer: Strong video processing capabilities, but challenges with real-time interaction at scale. Impact on approach: Would explore solutions that leverage our video processing strengths while addressing interaction challenges.

  • Considering Kuaishou's broader strategy, I'm curious about our key performance indicators. What are the primary metrics we're looking to improve through this enhancement initiative?

Why it matters: Aligns our solution with overall business objectives. Expected answer: Focus on increasing daily active users, session duration, and creator earnings. Impact on approach: Would prioritize solutions that directly impact these core metrics.

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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