Introduction
To enhance Stellar Elements' mobile app for a more immersive stargazing experience, we need to deeply understand our users, their pain points, and the current market landscape. I'll approach this challenge by first clarifying key aspects of the product, then analyzing user segments and pain points, before proposing and evaluating solutions. Let's dive in.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines the complexity and depth of features we should focus on. Expected answer: Mix of casual users and enthusiasts, with a slight lean towards casual users. Impact on approach: Would balance between accessibility for beginners and depth for enthusiasts.
Why it matters: Helps prioritize features and optimize the user flow for typical usage patterns. Expected answer: Average session of 15-20 minutes, with star identification and constellation guides being most popular. Impact on approach: Would focus on streamlining these core features and potentially extending session duration.
Why it matters: Determines if we should focus on acquisition, engagement, or retention strategies. Expected answer: Steady growth but facing increased churn rates, aiming to improve retention and user engagement. Impact on approach: Would prioritize features that increase user stickiness and provide ongoing value.
Why it matters: Identifies opportunities for differentiation and potential areas of innovation. Expected answer: Increasing competition, with some apps integrating AR features or social sharing capabilities. Impact on approach: Would explore unique ways to leverage new technologies while maintaining our core value proposition.
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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