What metrics would you use to evaluate Absolute Software's Application Persistence feature?

Introduction

Evaluating the success of Absolute Software's Application Persistence feature requires a comprehensive approach to product metrics. To address this product success metrics challenge effectively, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

Absolute Software's Application Persistence feature is a critical component of their endpoint security and management solution. It ensures that security applications remain installed and functional on devices, even if users or malware attempt to remove them.

Key stakeholders include:

• IT administrators: Seeking reliable security coverage across all devices
• End users: Requiring unobtrusive security measures
• Executives: Demanding robust protection against data breaches
• Compliance officers: Ensuring adherence to regulatory requirements

User flow:

1. IT admin deploys Application Persistence
2. Feature silently monitors installed security applications
3. If removal is attempted, Application Persistence automatically reinstalls the app

This feature aligns with Absolute's strategy of providing unbreakable endpoint resilience. Compared to competitors like Tanium or Microsoft Defender, Application Persistence offers a unique self-healing capability.

Product Lifecycle Stage: Mature - The feature has been in the market for several years and is well-established, but continues to evolve with new security challenges.

Software-specific context:

• Platform: Integrated into Absolute's endpoint agent
• Integration points: Works with various third-party security applications
• Deployment model: Cloud-managed with on-device components