What metrics would you use to evaluate AssetWorks's FuelFocus fuel management system?

Introduction

Evaluating the success of AssetWorks's FuelFocus fuel management system requires a comprehensive approach to metrics that captures both operational efficiency and business value. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

AssetWorks's FuelFocus is an enterprise-level fuel management system designed to help organizations track, control, and optimize their fuel consumption. Key stakeholders include fleet managers, financial officers, and environmental compliance teams, all motivated by reducing costs, improving efficiency, and ensuring regulatory compliance.

The user flow typically involves:

1. Vehicle identification at the fuel pump
2. Authorization and fuel dispensing
3. Data capture and transmission
4. Reporting and analysis

FuelFocus fits into AssetWorks' broader strategy of providing comprehensive fleet management solutions. Compared to competitors like Trak Engineering or Fluid Management Technology, FuelFocus offers more robust integration with other fleet management modules.

In terms of product lifecycle, FuelFocus is in the mature stage, with a stable user base and incremental improvements being the focus.

As a software product, key considerations include:

• Integration with existing fleet management systems
• Cloud-based deployment with on-premise options
• Regular updates to maintain compatibility with evolving fuel technologies