What metrics would you use to evaluate Degreed's Learning Pathways?

Introduction

Evaluating the success of Degreed's Learning Pathways requires a comprehensive approach to metrics that considers multiple stakeholders and aligns with broader business objectives. To address this product success metrics challenge, I'll follow a structured framework covering core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Step 1

Product Context

Degreed's Learning Pathways is a feature within the Degreed learning experience platform that allows organizations to create curated sequences of learning content. These pathways guide employees through a structured learning journey, combining various types of content such as articles, videos, courses, and assessments.

Key stakeholders include:

1. Employees (learners)
2. L&D professionals
3. Department managers
4. Executive leadership
5. Content providers

The user flow typically involves:

1. Pathway creation: L&D professionals or managers curate content into a structured path.
2. Learner assignment: Employees are assigned or discover relevant pathways.
3. Progress tracking: Learners complete content and track their progress.
4. Skill development: Employees acquire new skills or knowledge.
5. Reporting: Managers and L&D teams analyze completion and engagement data.

Learning Pathways fits into Degreed's broader strategy of providing personalized, continuous learning experiences that align with organizational goals. It competes with similar features from platforms like Coursera for Business and LinkedIn Learning, differentiating through its ability to integrate diverse content sources and align with skill frameworks.

The product is in the growth stage of its lifecycle, with established market presence but ongoing feature enhancements and adoption efforts.