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Product Management Analytics Question: Evaluating user acquisition metrics for Getir's quick-commerce platform

Asked at Getir

12 mins

what metrics would you use to evaluate getir's user acquisition strategy?

Product Success Metrics Medium Member-only
Metrics Definition Data Analysis Strategic Thinking Quick Commerce On-Demand Delivery E-commerce
Product Analytics User Acquisition Metrics Analysis Growth Strategy Quick Commerce

Introduction

Evaluating Getir's user acquisition strategy requires a comprehensive approach to product success metrics. As a rapidly growing quick-commerce platform, Getir's ability to attract and retain users is crucial for its expansion and market dominance. I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders.

Framework Overview

I'll follow a simple success metrics framework covering product context, success metrics hierarchy, and strategic initiatives to provide a holistic view of Getir's user acquisition performance.

Step 1

Product Context

Getir is a pioneering quick-commerce platform that promises to deliver groceries and other essentials within minutes. The key stakeholders include:

  1. Customers: Seeking convenience and speed in grocery delivery
  2. Couriers: Looking for flexible work opportunities
  3. Suppliers: Aiming to expand their distribution channels
  4. Investors: Expecting rapid growth and market penetration

User flow:

  1. App download and registration
  2. Browse products and add to cart
  3. Place order and select delivery address
  4. Track order in real-time
  5. Receive delivery and rate experience

Getir's rapid expansion aligns with the broader trend of on-demand services and last-mile delivery optimization. Compared to competitors like Gorillas and Flink, Getir has aggressively pursued international expansion.

Product Lifecycle Stage: Growth - Getir is rapidly expanding into new markets and scaling its operations, focusing on user acquisition and market share growth.

Software considerations:

  • Platform: Mobile-first approach with iOS and Android apps
  • Integration points: Payment gateways, inventory management systems, mapping services
  • Deployment model: Continuous deployment with frequent app updates

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