What metrics would you use to evaluate Qlik's NPrinting reporting tool?

Introduction

Evaluating Qlik's NPrinting reporting tool requires a comprehensive approach to product success metrics. To address this challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders. This approach will help us gain a holistic understanding of NPrinting's performance and impact.

Step 1

Product Context

Qlik NPrinting is a report generation, distribution, and scheduling application that connects to QlikView and Qlik Sense to produce and distribute reports in various formats. It's designed for enterprises needing to create and manage large volumes of reports efficiently.

Key stakeholders include:

1. IT departments: Seeking efficient report management and distribution
2. Business analysts: Needing to create and customize reports
3. End-users: Consuming reports for decision-making
4. Qlik: Aiming to enhance its BI ecosystem and compete with other reporting tools

User flow:

1. Connect to Qlik data sources
2. Design report templates
3. Schedule report generation
4. Distribute reports to recipients
5. Manage and monitor report delivery

NPrinting fits into Qlik's strategy of providing a comprehensive BI ecosystem, complementing their core analytics products. It competes with tools like Power BI Report Server and Tableau Server, differentiating through tight integration with Qlik's products and focus on enterprise-scale reporting.

Product Lifecycle Stage: NPrinting is in the growth stage, with ongoing feature enhancements and expanding market adoption.

Software-specific context:

• Platform: Windows-based server application
• Integration: Tight coupling with QlikView and Qlik Sense
• Deployment: On-premises or private cloud