What metrics would you use to evaluate Watermark's curriculum management software?

Introduction

Evaluating Watermark's curriculum management software requires a comprehensive approach to product success metrics. To address this challenge effectively, I'll follow a structured framework that covers core metrics, supporting indicators, and risk factors while considering all key stakeholders. This approach will help us gain a holistic understanding of the software's performance and impact.

Step 1

Product Context

Watermark's curriculum management software is a comprehensive platform designed to help higher education institutions streamline their curriculum development, approval, and assessment processes. Key stakeholders include:

1. Faculty members: Seeking an efficient way to propose and manage course content
2. Department heads: Needing oversight of curriculum changes and alignment with program goals
3. Administrators: Requiring tools for accreditation management and reporting
4. Students: Benefiting from well-organized, up-to-date curriculum information

The user flow typically involves faculty initiating course proposals, which then move through various approval stages involving department heads and administrators. Once approved, courses are integrated into the curriculum, with ongoing assessment and revision processes.

This software fits into Watermark's broader strategy of providing comprehensive solutions for higher education management, complementing their assessment and accreditation tools. Compared to competitors like Courselean or DigitalEd, Watermark's solution often offers more robust integration with existing campus systems and a stronger focus on accreditation alignment.

In terms of product lifecycle, the curriculum management software is likely in the growth stage, with ongoing feature enhancements and expanding market adoption.