How can we explain the sudden 25% increase in project timeline overruns for Slalom Build's agile transformation consulting engagements in the last month?

Introduction

The sudden 25% increase in project timeline overruns for Slalom Build's agile transformation consulting engagements in the last month is a critical issue that demands immediate attention. To address this problem, I'll employ a systematic approach to identify, validate, and resolve the root cause while considering both short-term and long-term implications.

Step 1

Clarifying Questions (3 minutes)

• Looking at the timing, I'm thinking there might be a recent change in our delivery process. Have we implemented any new methodologies or tools in the past 1-2 months?

Why it matters: Recent changes often correlate with performance shifts. Expected answer: Yes, we introduced a new project management tool. Impact on approach: If true, we'd focus on tool adoption and integration issues.

• Considering the scale of the increase, I'm wondering about our client mix. Has there been a significant shift in the types or sizes of clients we're engaging with recently?

Why it matters: Different client profiles can dramatically affect project timelines. Expected answer: We've taken on more enterprise-level clients. Impact on approach: If confirmed, we'd analyze how our processes scale for larger clients.

• Given the specificity of the 25% figure, I'm curious about our measurement methods. Has there been any change in how we're calculating or reporting timeline overruns?

Why it matters: Metric definition changes can create false alarms. Expected answer: No changes in measurement methods. Impact on approach: If unchanged, we'd focus on actual performance issues rather than reporting anomalies.

• Thinking about team dynamics, I'm wondering if there have been any significant personnel changes or restructuring in our consulting teams?

Why it matters: Team composition greatly influences project execution. Expected answer: Some senior consultants left recently. Impact on approach: If true, we'd investigate knowledge transfer and team capacity issues.