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Product Management Root Cause Analysis Question: AWS Lambda function timeouts affecting 35% of executions

Why are AWS Lambda functions timing out for 35% of executions?

Technical Analysis Problem-Solving Data Interpretation Cloud Computing Software Development IT Infrastructure
Performance Optimization Root Cause Analysis Cloud Computing Serverless AWS Lambda

Introduction

The issue of AWS Lambda functions timing out for 35% of executions is a critical problem that requires immediate attention. This high failure rate not only impacts user experience but also raises concerns about system reliability and efficiency. In this analysis, I'll systematically investigate the root cause, generate hypotheses, and propose solutions to address this performance bottleneck.

My approach will involve a thorough examination of the Lambda function ecosystem, potential technical issues, and user behavior patterns. I'll outline a clear path forward, considering both short-term fixes and long-term strategic improvements.

Framework overview

This analysis follows a structured approach covering issue identification, hypothesis generation, validation, and solution development.

Step 1

Clarifying Questions (3 minutes)

  • Looking at the timing, I'm thinking this could be a recent issue. Has there been a sudden spike in timeouts, or has this been a gradual increase over time?

Why it matters: Helps determine if this is a new problem or an ongoing issue that's worsened. Expected answer: A sudden spike within the last week. Impact on approach: A sudden spike would suggest a recent change or event as the cause.

  • Considering the scope, I'm wondering about the affected functions. Are these timeouts occurring across all Lambda functions or specific to certain types or workloads?

Why it matters: Narrows down the problem to specific function types or a system-wide issue. Expected answer: Primarily affecting data processing functions. Impact on approach: Would focus investigation on those specific function types and their dependencies.

  • Thinking about resource allocation, I'm curious about the timeout settings. What's the current timeout configuration for these Lambda functions?

Why it matters: Helps determine if the issue is related to inadequate timeout settings. Expected answer: Default 3-second timeout. Impact on approach: If too low, might suggest a simple configuration change as a quick fix.

  • Considering recent changes, have there been any updates to the Lambda service, underlying infrastructure, or connected services in the past month?

Why it matters: Identifies potential triggers for the increased timeouts. Expected answer: Recent update to a connected database service. Impact on approach: Would investigate the impact of this update on Lambda function performance.

  • Focusing on monitoring, has there been any change in how we measure or define timeouts recently?

Why it matters: Ensures the reported issue isn't due to changes in measurement or definition. Expected answer: No changes in measurement or definition. Impact on approach: Confirms the issue is real and not a result of altered metrics.

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