Introduction
To improve Attain's financial planning tools for better retirement savings assistance, we need to analyze user needs, pain points, and market trends. I'll outline a strategic approach to enhance the product's value proposition and user experience.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines if we focus on differentiation or feature parity Expected answer: Mid-tier player with growing market share, competing against both established firms and innovative startups Impact on approach: Would emphasize unique value propositions and cutting-edge features
Why it matters: Influences the complexity and depth of features we might consider Expected answer: Diverse user base, skewing towards 35-55 age range with varying financial literacy Impact on approach: Would focus on scalable solutions that cater to different knowledge levels
Why it matters: Guides our focus on platform-specific improvements or cross-platform consistency Expected answer: Growing mobile usage, but still significant web traffic for in-depth planning Impact on approach: Would prioritize mobile optimization while ensuring seamless cross-platform experience
Why it matters: Ensures our solutions are compliant and potentially leverage regulatory changes as opportunities Expected answer: Increasing focus on transparency and data security, with potential for open banking initiatives Impact on approach: Would emphasize features that enhance transparency and data portability
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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