Introduction
To improve Aura's mood tracking and make it more insightful and actionable for users, we need to dive deep into user behavior, pain points, and potential solutions. I'll approach this by first clarifying our current position, then analyzing user segments and their journey, identifying key pain points, generating solutions, and finally prioritizing our approach with clear metrics for success.
Step 1
Clarifying Questions (5 mins)
Why it matters: Determines if we should focus on acquisition, retention, or monetization strategies. Expected answer: Mid-growth phase with increasing churn rates. Impact on approach: Would prioritize engagement and retention-focused features.
Why it matters: Helps identify opportunities for increasing engagement and the depth of insights we can provide. Expected answer: Most engaged users log 2-3 times daily, with less engaged users logging weekly. Impact on approach: Would influence the cadence of notifications and the granularity of insights we provide.
Why it matters: Ensures our improvements align with user goals and differentiate us from competitors. Expected answer: Self-awareness, identifying triggers, and improving mental health. Impact on approach: Would guide the types of insights and actionable recommendations we develop.
Why it matters: Helps us stay ahead of the curve and incorporate cutting-edge features. Expected answer: Emerging AI models for mood prediction based on various data points. Impact on approach: Could lead to exploring predictive features or integrations with other health data.
Tip
At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.
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