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Product Management Strategy Question: Improving mood tracking app insights and user actions

Asked at Aura

15 mins

In what ways can we make Aura's mood tracking more insightful and actionable for users?

Product Improvement Medium Member-only
User-Centric Design Data Analysis Feature Prioritization Mental Health Wellness Technology Mobile Apps
Product Strategy User Engagement Data Analytics UX Design Mental Health Tech

Introduction

To improve Aura's mood tracking and make it more insightful and actionable for users, we need to dive deep into user behavior, pain points, and potential solutions. I'll approach this by first clarifying our current position, then analyzing user segments and their journey, identifying key pain points, generating solutions, and finally prioritizing our approach with clear metrics for success.

Step 1

Clarifying Questions (5 mins)

  • Looking at the product context, I'm thinking Aura might be at a critical growth stage where user retention is becoming increasingly important. Could you help me understand where we are in the product lifecycle and what metrics are driving this improvement initiative?

Why it matters: Determines if we should focus on acquisition, retention, or monetization strategies. Expected answer: Mid-growth phase with increasing churn rates. Impact on approach: Would prioritize engagement and retention-focused features.

  • Considering user behavior, I'm curious about the current frequency of mood tracking. How often do our most engaged users typically log their moods, and what patterns have we observed?

Why it matters: Helps identify opportunities for increasing engagement and the depth of insights we can provide. Expected answer: Most engaged users log 2-3 times daily, with less engaged users logging weekly. Impact on approach: Would influence the cadence of notifications and the granularity of insights we provide.

  • Regarding pain points and market position, I'm wondering about our users' primary motivations for mood tracking. What are the top reasons users cite for using Aura's mood tracking feature?

Why it matters: Ensures our improvements align with user goals and differentiate us from competitors. Expected answer: Self-awareness, identifying triggers, and improving mental health. Impact on approach: Would guide the types of insights and actionable recommendations we develop.

  • Thinking about external factors, I'm interested in recent developments in mental health tech. Have there been any significant advancements in mood analysis or prediction that we should be considering?

Why it matters: Helps us stay ahead of the curve and incorporate cutting-edge features. Expected answer: Emerging AI models for mood prediction based on various data points. Impact on approach: Could lead to exploring predictive features or integrations with other health data.

Tip

At this point, you can ask interviewer to take a 1-minute break to organize your thoughts before diving into the next step.

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